An Exploratory Analysis of Commuting Satisfaction and Travel Mode Dissonance

Research Poster Engineering 2025 Graduate Exhibition

Presentation by Sohail Asger

Exhibition Number 22

Abstract

Commute satisfaction is increasingly recognized as a critical determinant of individuals’ well-being, yet gaps persist in understanding how satisfaction varies across geographic settings and its relationship with travel mode dissonance. This study addresses these gaps by investigating three key objectives. First, it examines satisfaction levels associated with different commuting modes; car, bike/e-bike, public transit, and walking, across diverse regional contexts, including large cities, suburban areas near cities, and small towns or rural regions. Second, it explores how satisfied commuters are with their current travel modes. Finally, the study compares satisfaction levels between consonant travelers (whose preferred and actual modes align) and dissonant travelers (whose preferred and actual modes differ) across these regional contexts. Using survey data from over 1,000 respondents across East Coast states in the U.S. with high average commute times, the findings reveal distinct patterns. Bike/e-bike commuters report the highest satisfaction levels, particularly in rural areas, while public transit users consistently show lower satisfaction, most notably in regions with limited-service coverage. Consonant commuters exhibit significantly higher satisfaction than their dissonant counterparts, with the latter reporting the lowest satisfaction, particularly among non-car users. These findings highlight the interplay between travel mode preferences, regional contexts, and commuting behaviors, offering insights for policies aimed at improving commute satisfaction and promoting sustainable, multimodal transportation options.

Importance

Commute satisfaction plays a vital role in enhancing individual well-being and shaping sustainable transportation systems. By examining satisfaction across different geographic settings such as cities, suburbs, and rural areas, and exploring the impact of aligning travel preferences with actual commuting behaviors, we identify key factors that influence commuter happiness. Understanding these dynamics is essential for designing transportation systems that not only improve travel experiences but also promote equity and sustainability. Insights from this research can guide policymakers and urban planners in creating strategies to enhance the quality of daily commutes, address travel mode dissonance, and support the adoption of multimodal transportation options that align with diverse regional and individual needs.

DEI Statement

This research examines the effects of travel mode dissonance and commute satisfaction across diverse geographic settings, focusing on equity in transportation access and individual well-being. By analyzing disparities in satisfaction among underserved populations, such as public transit users in areas with limited service, it highlights how socioeconomic and regional factors shape commuting experiences. The findings aim to inform policies that promote equitable and inclusive mobility solutions, addressing the unique needs of diverse populations while fostering sustainable transportation systems. This work contributes to advancing equity in transportation planning and improving commuting experiences for individuals across varying social and economic contexts.

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